Shipping information and costs
All orders are packed and dispatched from the Wild July Sydney studio within 5 business days. An email including tracking details will be sent once dispatched.
All orders are sent via Australia Post with tracked shipping, shipping costs are outlined below
Due to the current delays and pressure on Australia Post, all domestic orders will be sent Express.
Destination
|
Standard Tracked
|
Express Tracked
|
Australia
|
Currently unavailable
|
$10.00
Free on orders over $100
|
New Zealand
|
$18.00
|
$33.00
|
Singapore
|
$22.00
|
$37.00
|
United Kingdom
|
$28.00
|
$43.00
|
United States & Canada
|
$24.00
|
$39.00
|
Can you combine orders?
Of course, if you check out multiple times within a day or two, please email me at
hello@wildjuly.com with your order numbers so I can refund the extra shipping. Please ensure to get in touch as soon as possible as if one of your orders has already been dispatched it will be too late to combine.
Returns/exchanges
Unfortunately due to hygiene reasons I am unable to accept returns or exchanges on earrings. However if you have any issues with your order, please email
hello@wildjuly.com as soon as the issue is apparent.
Do you do custom orders?
Yes! I’d love to make something special just for you. Please email
hello@wildjuly.com or DM me on Instagram and we can chat!
How do I care for my new earrings?
Please take a look at our care instructions
here
I have sensitive ears, what materials do you use?
Same here! All stud posts, hoops and hooks (i.e. anything that goes through your lobe) are made from surgical stainless steel which is hypoallergenic, the materials used are also super lightweight so don’t cause unnecessary pull on your lobes. Clip ons are also available for those without pierced ears.